The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology.
Join our team of 15,000 colleagues from more than 70 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.
Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.

Head of Customer IT Sales, Marketing & Services (m/f/d)
Vaillant Group Business Services GmbH | Remscheid | Germany
40 % Home-Office possible


  • In this role you provide technology vision and leadership in the analysis, design and development of the group-wide application technology map within the Sales, Marketing and Service area to achieve stated business objectives
  • You act as counterpart of business and other technology leaders to identify and recommend software solutions and strategies to solve business challenges
  • You will lead the definition of applications and IT product roadmaps to bridge the gaps between current and future state, with the mindset of incremental, extensible capabilities that demonstrate rapid wins.
  • One of your major tasks is to agree business and IT priorities as appropriate through portfolio management process to prepare rolling product- and release delivery-plans
  • You will negotiate and manage external partners and consultants as required in conjunction with Supplier Management / Procurement
  • You are responsible for ensuring compliance to all regulations and directives of VG, including cybersecurity directives, in all activities and deliverables
  • Based on our Vaillant values, you will lead and further develop a successful team


  • You have successfully completed your studies (master or equivalent) in Information Technology, Engineering or Business Administration 
  • You can already draw on several years of professional experience in managerial positions with focus on enterprise, application and/or information architecture
  • You are an experienced manager (m/f/d) and enjoy developing employees
  • Your excellent facilitation, discovery, analysis and prototyping skills in sales, marketing and service processes help you in your daily work
  • With your excellent analytical, conceptional, communication and interpersonal skills you act confidently on all levels
  • You are experienced in working within agile-oriented teams, using e.g. Scrum, SAFe
  • Your business fluent German and English skills complete your profile


  • We are part of the solution. Our highly efficient, environmentally friendly technologies conserve resources and reduce CO2 emissions in the long term
  • Each employee organizes his hours individually in coordination with his colleagues. This allows family and career to be flexibly coordinated
  • Our professionals are trained in soft and social skills and in this way prepared for the next career level

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