In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure connectivity and payment solutions for billions of people around the globe. At G+D Mobile Security, you will play a key role in realizing the digital transformation.

Giesecke+Devrient is looking for an

IT Operations Analyst (m/f/d)

for its Service Operations department within Mobile Security Trusted Connected Devices at its Munich Headquarters as soon as possible.

Requisition-ID 14745

Your tasks:

  • Create improvement concepts for our monitoring, logging and event management solutions
  • Present improvement concepts and relevant data for business cases to management
  • Drive topics End-to-End considering time, budget and quality
  • Analyze and coordinate cross application requirements and problems
  • Lead workshops and discussions between different stakeholders to find an aligned approach
  • Work independently yet engage proactively with team members, colleagues and stakeholders to get alignment and drive projects forward
  • Actively participate in the development of solution proposals together with the operations teams
  • Support the global operations teams in coordinating their efforts when required
  • This position will be reporting directly to the global head of service operations

Your profile:

  • University degree in Computer Sciences, IT or related technical / engineering field engineering, or equivalent education
  • Familiar with IT infrastructure components (network, data center operation in virtualized environments) and Linux
  • Experience as IT Operations Analyst in complex infrastructure and cloud environments and profound experience in managing IT projects
  • Excellent organizational skills and attention to detail
  • Ability to adapt quickly and learn new tasks independently
  • Proven experience in conducting workshops, strong communication and presentation skills as well as the ability to quickly familiarize yourself with new topics and the ability to manage several tasks in parallel
  • You enjoy working and driving change and taking responsibility in complex and global technology environments
  • Fluent English skills (written and spoken) are a must, preferably experience with working across different cultures

Business Sector

Giesecke+Devrient Mobile Security Germany GmbH · Prinzregentenstraße 159 · 81677 Munich